Implementation failure
Failed execution looks like a leadership problem.
The team knows the priorities, the goals are clear, and yet progress drags.
Meetings repeat decisions, handovers fail, and no one seems to own the final step.
Leaders often respond by reorganising.
They change reporting lines, rewrite roles, or replace managers.
But the real drag rarely sits in the org chart, it sits in the system.
The problem is legacy technology.
Workflows built a decade ago now define how information moves and how fast decisions can be made.
When systems are fragmented, data inconsistent, and approvals trapped in outdated interfaces, even the best operators slow down.
Execution becomes a relay of friction.
This is a structural issue.
Each local workaround — spreadsheets, manual checks, copied emails — makes the whole system slower over time.
The problem compounds invisibly until it shows up as “weak execution.”
It’s not that people don’t care.
They’re fighting gravity built into the infrastructure.
Fixing this requires more than modernisation projects or new dashboards.
It means treating the operating system as a strategic asset, not a back-office cost.
That means mapping where time and information actually get lost, simplifying pathways, and automating the routine decisions that waste human attention.
Once execution speed becomes a design choice rather than an accident of history, alignment starts to matter again.
People can move as one because the system allows it.
About Driver Thinking
Driver Thinking is a key practice I use for my doctoral research.
It is the process of tracing visible symptoms back to the structural forces that create them — technological, environmental, societal, financial, or political.
It helps leaders stop firefighting and start addressing causes, so improvement becomes systemic, not situational.

